Introduction
On the Muza mobile application, which is available for download in the App Store, Users have the opportunity to purchase content.
Please carefully review these Terms of Service (“Terms”) before using the Muza Platform and receiving services.
The Terms contain important information about your rights and obligations. If you do not agree with these Terms, please do not use the Muza Platform in any way and do not receive services or purchase content.
This Agreement, along with the Privacy Policy, Copyright Notice, Refund & Return Policy, Products & Services Pricing, and other related documents, constitute the entire legally binding agreement and understanding between you (“User”) on the one side and ONCREATE LTD on the other side.
From the moment of downloading the Muza Platform, you declare and warrant that:
• you have read, understand, and have the legal capacity to and with this agree to be legally bound by and to comply with these Terms in full;
• you are 13 years of age or older;
• according to your local jurisdiction, you are eligible to enter into this agreement and have no restriction to use the Muza Platform;
• you comply with these Terms and all applicable laws and regulations.
1. Contact Information
| Company handling sales on the web | Name: ONCREATE LTD Registered address: Ukraine, 49069, Dnipro, Serhii Podolinskogo 31V, 201 |
| [email protected] |
2. Definitions
ONCREATE LTD (the “Company”) is the owner of the Muza software and brand, and the operator of the Muza platform. The Company provides Users with technical infrastructure, subscription services, and access to the application’s features.
Muza platform: The Muza mobile application for iOS.
Services: All programs, databases, and content provided through the Muza platform, including AI Tools, content, and subscriptions.
Publications: Any presets, templates, tutorials, and other multimedia content made available to Users of the Muza platform by the Company for informational, educational, or inspirational purposes.
Privacy Policy: Document detailing how personal data is collected, processed, and stored by the Muza platform. See https://appmuza.com/info/privacy.
Copyright Notice: Document detailing the Company’s rights to the content provided through the Muza platform. See https://appmuza.com/info/copyright.
Refund & Return Policy: Document detailing the conditions, eligibility, and procedures for requesting refunds for digital content and services provided through the Muza platform. See https://appmuza.com/info/refund-policy.
Products, Services & Pricing: Document outlining the available products, services, pricing structure, and associated terms and conditions provided through the Muza platform. See https://appmuza.com/info/services-and-pricing.
3. Ownership and Intellectual Property
All materials in the Muza Platform, including text, graphics, information, images, logos, video, sounds, music, software, AI models, databases, and other materials (“Content”), as well as copyright and other intellectual property rights, are owned by the Company or are used with the consent of the respective rights holder.
Users are strictly prohibited from copying, modifying, distributing, reselling, or using the Content for commercial purposes without explicit permission from the Company.
Users must not:
• reproduce, publish, distribute, modify, create, or otherwise use the Content we own for commercial or illegal purposes without our prior written consent;
• sell, lease, rent, license, sublicense or otherwise distribute the Content we own;
• copy, decompile, disassemble, translate or reverse engineer the Content we own, in whole or in part;
• write or develop any derivative software, make an attempt to derive the source code of, modify, or create derivative works of the Content we own, and its updates;
• provide, disclose, divulge or make available to, or permit the use of the Content we own by any third party without our prior written consent;
• avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure we implement or any of our providers or any other third party (including another user) to protect the Content we own.
AI Tools and Generated Content. Certain Services rely on artificial-intelligence tools (“AI Tools”) to edit your photos and videos, to generate new images and videos from your prompts and uploads, and to suggest content ideas, captions, and posting times. Subject to your compliance with these Terms and payment of any applicable fees, you may use the output you generate from your own prompts and uploads (“Generated Content”) for your own personal or brand-related purposes. This does not transfer to you any rights in the underlying AI models, presets, templates, or software used to produce that output, which remain the exclusive property of the Company. You are solely responsible for ensuring that your prompts, uploads, and use of Generated Content do not infringe the rights of any third party or violate applicable law.
No Access to Your Social Media Accounts. The Muza Platform does not request, store, or require your social media login credentials, and does not connect to, read from, or post to your social media accounts on your behalf. Any content, caption, or recommendation generated by the AI Tools is provided to you for your own review and publication, through whichever platform or method you choose.
4. Content Disclaimer and Age Requirement
The Muza platform is intended for Users aged 13 and older. By accessing or using the platform, Users confirm that they meet the minimum age requirement in their jurisdiction. The platform does not contain explicit or age-restricted material and is designed to provide creative and immersive experiences suitable for a general audience.
By accessing the platform, you confirm that you meet these requirements. The Company is not responsible for any legal issues arising from unauthorized access by individuals below the legal age.
5. Payment Processing and Purchases
The Muza Platform offers subscriptions for additional features and content. Subscriptions are automatically renewed unless canceled by the User at least 24 hours before the end of the current subscription period.
Payments are charged to the User’s Apple ID account upon purchase confirmation. Users will be billed for renewal within 24 hours prior to the end of the current subscription period. Users can manage or cancel subscriptions through their account settings on the Apple App Store. For detailed policies on purchases, refunds, and cancellations, please refer to Apple’s official policies at https://support.apple.com/billing.
Refund requests are subject to the conditions stated in the Refund & Return Policy.
Purchased content is accessible as long as the User’s account is active and in good standing, and as long as the subscription is valid. The Company reserves the right to modify pricing for any product or service at any time. Changes to pricing will not affect current subscriptions until the renewal date.
6. Modifications to the Agreement
The Company reserves the right to modify this Agreement at any time. Any changes will be effective immediately upon publication on the Muza Platform. Users are responsible for reviewing the Agreement periodically. Continued use of the platform following the posting of changes signifies acceptance of those changes.
7. Prohibited Conduct
You are prohibited from using the services we offer to conduct the following prohibited activities and facilitate prohibited purposes which include but are not limited to:
• sharing of one Account with multiple Users;
• using any robot, spider, another automatic device, or manual process to monitor, copy, or “scrape” the Content or for any other unauthorized purpose without our prior written consent;
• avoiding, bypassing, removing, deactivating, impairing, descrambling or otherwise circumventing any technological measure implemented by the Company to protect it;
• using the service for illegal purposes;
• changing or deleting any Company ownership notices from materials downloaded from the Service;
• using the Content, AI Tools, or Generated Content in any way not provided for in these Terms without the prior written permission of the Company;
• initiation, facilitation, promotion, development, or participation in any other manner in any actions that are offensive by their nature, such as racial or ethnic offenses, bigotry, hatred, or physical harm of any kind against any group or individual;
• support, promotion, or sharing of information that is false, misleading, or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous;
• promotion of unauthorized advertising, solicitations, contests, sweepstakes, barter, and pyramid schemes.
8. Registration and Account Deletion
Registration
Registration is the process of creating a Muza account (“Account”) through supported registration methods, which include Email and Password, and Apple Sign-In. Please provide accurate and complete information during registration and keep your account information up-to-date.
Users are solely responsible for maintaining the confidentiality and security of their login credentials, and for all actions taken through their Accounts.
Problems with account
You must not transfer or assign your Account to someone else. Please immediately contact us if you have lost access to your Account, you suspect unauthorized access, or your credentials have been compromised.
Account Deletion
Muza Users have the right to delete their accounts at any time, following the procedures described at https://appmuza.com/info/account-deletion. Upon deletion, all personal data associated with the account will be deleted unless retention is required by law or legitimate business purposes. Account deletion is irreversible; the User will lose access to all purchased content, subscriptions, and other benefits. Refunds are not provided upon account deletion unless explicitly stated otherwise in the Refund & Return Policy.
9. Advertising
The Muza Platform and related Services may include advertisements, promotions, sponsorships, and other marketing content (“Advertisements”). By using the Muza Platform, the User acknowledges and consents to the presence of Advertisements as part of the overall user experience. The presence of Advertisements does not imply endorsement, sponsorship, or recommendation by the Company unless expressly stated.
10. Warranties and Disclaimers
The Muza Platform is provided to you “as is”. To the fullest extent permitted by law, we disclaim all warranties concerning the Muza Platform, its functionality, and Content, including warranties of fitness for a particular purpose, merchantability, and non-infringement.
We make no promises or guarantees regarding the accuracy, usefulness, reliability, or correctness of the Muza Platform, including any output produced by the AI Tools. We do not warrant that the App’s operation will be uninterrupted or secure, or that any defects will be corrected.
The Company is not responsible for the use by other Users and third parties of any personal data you make publicly available through the Muza Platform.
11. Other Conditions & Access Limitations
The use of anti-detect browsers, TOR networks, or any software designed to conceal a User’s IP address or real location for the purpose of circumventing access restrictions or violating platform policies is strictly prohibited and may result in account suspension or termination. Users must not engage in actions that place an unreasonable load on Muza servers, including excessive requests, automated interactions, or scraping.
The Company reserves the right to implement security measures, including CAPTCHA verification and temporary access restrictions, and to suspend or terminate access to its services if a User is found in violation of this Agreement.
12. Limitation of Liability
We shall not be held responsible if any information, materials, or Content available through the Muza Platform is inaccurate or incomplete, or for typographical errors or omissions.
In no event shall the Company or its Key Persons be liable for any direct, indirect, incidental, special, consequential, exemplary, or incidental damages, including lost profits or loss of data, related to the use or inability to use the Muza Platform, unauthorized access to your data, or statements or conduct of any third party on the Platform.
The maximum liability of the Company for any claim arising out of or related to this Agreement shall not exceed the total amount paid by the User for access to the Muza Platform within the 12 months preceding the claim.
13. Applicable Laws and Dispute Resolution
Disputes arising in connection with the Application or these Terms must be resolved through negotiations, in a pre-trial dispute resolution procedure, by sending the party in violation a reasoned written claim (demand).
If the dispute cannot be resolved through negotiations, it shall be finally settled in accordance with the current legislation of Ukraine. These Terms shall be governed by and construed in accordance with the laws of Ukraine.
14. Termination
Termination by Company
We reserve the right at our sole discretion to modify, suspend, or discontinue the Muza Platform, Content, features, your Account, or offers at any time. We may immediately block your Account without refund where you use the Platform in a way these Terms don’t allow, you provide false or misleading information, you’ve seriously or persistently violated these Terms, or we are required to by law.
Termination by User
You may terminate these Terms by canceling your subscription, deleting your Account, and no longer using the Muza Platform. Upon termination, the User shall lose all rights to access the Platform, including any paid or unpaid content. Refunds are not provided for terminated accounts unless explicitly stated otherwise in the Refund & Return Policy.
15. Third-Party Websites and Services
The Muza Platform contains links to other websites and services governed by third parties. We do not control and are not responsible for the content and services offered through them.
16. Indemnification
You agree to defend, indemnify, and hold harmless the Company from and against all claims, responsibility, damages, losses, and expenses arising from any breach by you of these Terms, your use or misuse of the Muza Platform, or a violation by you of applicable law or third-party rights.
17. Electronic Notifications
By using the Muza Platform, you understand and agree that we may send you push notifications and emails regarding your use of the Platform and updates to the Platform and these Terms. The application may request access to enable some functions on the phone (for example, camera, microphone, and photo library); access is necessary for the correct functioning of the application’s features.